Return Policy

Our guarantee to you... If for ANY reason you are unhappy with the microscope you received, please send it back to us within 60 days of purchase for a full refund, NO questions asked! It is our way of assuring you that we guarantee you'll enjoy our products. And if you do not, then we will do everything to make your shopping experience with Microscopes Australia the most enjoyable. We are also proud of the fact that we..

  • We do not charge a restocking fee
  • We pay all return postage costs back to us
  • We refund all your original eParcel postage costs (Except customer paid EXPRESS POST)
  • You will receive a 100% FULL MONEY BACK GUARANTEED if not completely satisfied

When sending us returns, we would appreciate it if you could provide a short explanation, although not necessary for the reason of return. This helps us to better understand our customers and assists in the development of better products.

Please note:

We are unable to accept items that have been damaged in any manner or show signs of wear.
In the unlikely event that a return is necessary we ask you return all goods in its original condition including all original box, packaging and instruction manuals and disks, these must be returned to us in a re-saleable condition AS NEW.

Simply contact us by phone 1300 125 000 to speak with a member of our team to arrange its return.